Effective Date: July 26, 2025

1. Controller

ASPRI Creative Acoustics Inc., 2620A Rue de Salaberry, Montreal, Quebec, H3M 1L3, Canada, is the controller for personal data processed in connection with our Website, orders, support, and marketing.

2. Data Categories

• Identity and contact information.
• Order, delivery, warranty, and support records.
• Payment metadata from processors (we do not store full card details).
• Website/analytics data (Google Analytics), cookie preferences, IP‑derived region, device/browser data.
• User‑submitted content (reviews, photos, videos) where provided.

3. Purposes & Legal Bases

• Contract — process and deliver orders; provide customer service and warranty.
• Legitimate interests — secure and improve our site, prevent fraud, understand product usage, defend legal claims.
• Consent — non‑essential cookies/analytics and direct marketing emails where required; you may withdraw at any time.
• Legal obligation — tax, accounting, consumer‑law, and privacy‑law compliance.

4. Recipients

Service providers (payments, logistics/shipping, IT hosting, email tools, analytics), professional advisors, insurers, and competent authorities when required by law. We do not sell personal data.

5. International Transfers

We transfer data to Canada, the United States, and other countries where our service providers operate. For EU/EEA/UK transfers, we rely on the European Commission’s Standard Contractual Clauses and the UK Addendum, with additional safeguards as appropriate.

6. Retention

We retain personal data only as long as necessary for the purposes above, including legal obligations. Typical periods are described in our Privacy Policy (e.g., order and warranty records generally 7 years; analytics 14 months or less).

7. Your Rights

• Access, rectification, erasure, restriction, portability, and objection.
• Withdraw consent at any time where processing relies on consent.
• Lodge a complaint with your supervisory authority if you believe we have not complied with data‑protection law.

8. Representative

We are a Canadian controller that processes EU/UK personal data on a limited, low‑risk basis. Based on our current processing, we understand Article 27 representation may not be required. If our processing scope changes such that a representative is required, we will appoint one and update this Notice. You can always contact us directly using the details below.

9. Contact

Privacy Officer, ASPRI Creative Acoustics Inc. · 2620A Rue de Salaberry, Montreal, Quebec, H3M 1L3, Canada · +1 (514) 333‑0310 · info@aspri.com

Last Updated: July 26, 2025