Effective Date: July 26, 2025

1. Scope

This Purchasing Policy explains how orders are placed, confirmed, charged, fulfilled, and, where applicable, cancelled or modified when you buy from ASPRI Creative Acoustics Inc. (“ASPRI”, “we”, “us”, “our”). It works together with our Terms of Use, Shipping & Delivery Policy, Refund & Returns Policy, and Limited Warranty.

2. Availability & Product Information

We work to keep product information, pricing, and availability accurate. Errors may occur; we may correct errors or update information at any time prior to shipment. Photos are illustrative; finishes and minor cosmetic details can vary. Performance depends on guitar type, setup, playing style, and environment.

3. Pricing, Currency, Taxes & Duties

Prices are shown in the currency indicated on the product or checkout page. Taxes (e.g., sales tax, VAT/GST/HST/QST), import duties, brokerage, and customs fees are not included unless expressly stated and are the buyer’s responsibility. International orders may be assessed at import by local authorities.

4. Order Placement & Acceptance

Your order is an offer to buy. We confirm receipt by email; acceptance occurs when we ship and send a shipment confirmation with tracking. We may decline, limit, or cancel orders for any lawful reason, including suspected fraud or error. If we cancel after charging you, we will refund the amount charged for the cancelled items.

5. Payments

We use third‑party processors (e.g., PayPal). By submitting an order, you authorize us and our processor to charge the payment method for the total displayed at checkout, including taxes, shipping, and duties where collected. We do not store full card numbers. Payment providers apply their own terms and privacy policies.

6. Order Modifications & Cancellations

Before shipment, contact us promptly at info@aspri.com to request changes or cancellation; we will assist where possible. After shipment, please use our Refund & Returns Policy.

7. Pre‑Orders & Backorders

We do not currently accept pre‑orders or backorders. If we offer them in the future, we will disclose estimated ship windows, authorization/charge timing, and your right to cancel any time before shipment for a full refund.

8. Promotions & Coupons

Promotional codes or coupons must be entered at checkout and cannot be applied retroactively. Promotions are valid only for the stated period, are non‑transferable, and may not be combined unless expressly permitted.

9. Quantity Limits; Resale

We generally do not limit quantities. You may purchase to resell; however, you may not present yourself as an authorized ASPRI dealer or use ASPRI trademarks or marketing materials in a way that implies sponsorship or endorsement without written permission. We may limit or reject orders we suspect involve misleading branding or warranty handling on our behalf.

10. Compliance, Screening & Export

Orders are subject to screening for fraud prevention, export controls, and sanctions compliance. We do not ship to embargoed or prohibited destinations. We may cancel or hold orders to comply with law.

11. Contact

ASPRI Creative Acoustics Inc., 2620A Rue de Salaberry, Montreal, Quebec, H3M 1L3, Canada · +1 (514) 333‑0310 · info@aspri.com

Last Updated: July 26, 2025